Privacy Policy. City


Spoke Design Labs Technology ("Spoke Design Labs", “we”, “ours” or “us”) takes your personal information very seriously. This Privacy Policy ("Policy") has been designed to inform you how Spoke Design Labs Technology collects, stores, uses and shares your personal information within its application scope. Please review this Policy before using the related Spoke Design Labs website.

The Policy may be modified from time to time and will be posted on this page.

This Policy is applicable to all Spoke Design Labs websites. For certain functions or services of our Site, additional privacy notice or addendums for such functions or services may apply. Spoke Design Labs websites may contain links to third party websites. Your personal information might be collected by third parties when you are using their services; therefore, Spoke Design Labs Technology encourages you to learn about the privacy practices of those third parties.

If the personal information you submitted to us contains other individuals’ information, you warrant that you have obtained the approval of such individuals. By accessing the Site, you acknowledge that you have agreed to our process of your personal information in accordance with the Policy.

Collection of your information

When you use the Site, Spoke Design Labs may collect certain information about you as described in this Policy. The information can be divided into information that you provide and information that Spoke Design Labs collects. As permitted by applicable laws or after obtaining your prior consent, we may further collect personal information that is necessary for your use of the Services from third parties.

Personal information that we collect depends on your use of the Service. For example, when you visit the Site, we may collect the traffic data, e.g. IP address and information through cookies, including the visitor volume, access time, and user preference.

When you fill up the contact form at our website, you may need to provide registration information, like your name, phone number, email address, your company, your country or region, etc.

Use of personal information

Spoke Design Labs uses your personal information for the following purposes:

  • to respond to your enquiries;
  • to increase the safety of the Services, such as user authentication, security protection, fraud detection, filing and backups;
  • to proceed any activities you subscribed on the Services; or for internal purposes.
  • to provide other services you request.

We take your consent,

to use certain non-essential cookies to better understand your behavior, in order to optimize user experience, perfect function design, or to provide better services; or We may also engage one or more third party service providers to serve online advertisements on our behalf via the Services. They may use a pixel tag or other similar technology to collect information about your visit to the Services, and they may use that information to target advertisements for Spoke Design Labs products and services.

Sharing of personal information

We do not sell any personal information to third parties and we never will.

Spoke Design Labs Technology will not disclose your personal information, unless (I) with your prior written consent; (II) in accordance with the applicable laws and regulations, or where required by competent authorities; (III) as required to offer the Services; or (IV) to protect its legitimate interests, for example, to defend its rights on administrative or judicial procedures or in case its business or parts thereof is transferred to sold to another party.

Spoke Design Labs limits access to your personal information on a need-to-know basis, and requires its employees to respect the confidentiality of your information and protect your information in accordance with the Policy.

Storage and security of personal information

Spoke Design Labs stores your personal information for as long as required to provide the Services or respond to your questions. Traffic data will be retained for a period of three years. Other information will be retained for no longer than is necessary for the purposes stated in this Policy, unless otherwise requested by user or permitted by law.

We have implemented commercially reasonable administrative, technical, and physical security controls that are designed to safeguard personal information. We also conduct periodic reviews and assessments of the effectiveness of our security controls.

Notwithstanding the above, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, Spoke Design Labs Technology cannot guarantee that your personal information is under absolute security with the existing security technology.

Transfer of personal information outside of your jurisdiction

To the extent that we may need to transfer personal information outside of your jurisdiction, whether to our affiliated companies or Third Party Service Providers, we shall do so in accordance with the applicable laws. In particular, we will ensure that all transfers will be in accordance with requirements under your applicable local data protection laws by putting in place appropriate safeguards. You will have the right to be informed of the appropriate safeguards taken by Spoke Design Labs Technology for this transfer of your personal information.

Spoke Design Labs Technology is a Dubai-headquartered company with a global presence. As such, complying with applicable laws, we may transfer your personal data to any subsidiary of the Spoke Design Labs Technology group worldwide when processing that information for the purposes described in this Privacy Policy.

Your rights

Spoke Design Labs Technology generally stores your personal information on it's own servers. Keeping your personal information current helps ensure that we provide you with the most relevant offers.

We will retain your personal information for the period necessary to fulfill the purpose outlined in this Policy unless a longer retention period is required or permitted by applicable law.

Use of cookies

We also use cookies and other technologies to keep records, store your preferences, improve our advertising, and collect certain non-identifying information, like log data and device data. This allows us to better understand how you use our Services, diagnose and troubleshoot any problems you’re having, and otherwise administer and improve our Services. The use of cookies also helps you to smoothly navigate our websites. You can set your browser to detect and reject cookies.

Please see more information in our Cookie Policy (URL).

Contact method

If you have questions or concerns about Spoke Design Labs Technology use of your personal information, you can contact us at:

Our process changes depending on every client's needs.

Want to learn more? Just ask.