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PART 2: Applying Usability Heuristics and Competitor Analysis: Znap Cash Case Study Design Process.

In this article, we’re going to evaluate their usability, and identify some areas of focus that we can address in Znap Cash. We’ll be applying Jakob Nielsen’s “10 Usability Heuristics,” which were written in 1994 but outlined general interface design principles that were so useful that they’re still referenced today.

PART 1: Why User Research Is Critical for a Product Roadmap: Znap Cash Case Study Design Process.

Creating a product roadmap should be a continuous process throughout the lifecycle of a product. Requirements and features should be generated by lots of folks including: customers, partners, sales, support, management, engineering, operations, and product management.

4 UX Design trends to explore in the fintech and banking industry 2023.

Here are some of the top UX design trends in 2023: Gamification, Mobile-first design, Emphasis on Mental Health, Personalized experiences, Biometric authentication

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What kind of problem we solve

Autonomous feature instrumentation to reveal the best opportunities for growth
Path and funnel analysis to shadow user behavior, identify friction points and mitigate adoption risk
Native integrations with CS and CRM to tie product investments to bookings, retention, expansion

You’ll get comprehensive insights into

Who your most valuable users are

How they interact with your product

Which of your users leave and why

What your users have in common

Always be there for you at Spoke

Autonomous feature instrumentation to reveal the best opportunities for growth
Path and funnel analysis to shadow user behavior, identify friction points and mitigate adoption risk
Native integrations with CS and CRM to tie product investments to bookings, retention, expansion

You’ll get comprehensive insights into

Product analytics

Follow a hashtag growth total posts, videos and images.

Session recording

Identify the most influential people posting with your hashtag.

A/B testing

See the most influential posts on hashtag youare following on.

Event pipelines

Visualize where people are posting using yourhashtag made.

Measuring your impact continuously

Autonomous feature instrumentation to reveal the best opportunities for growth
Path and funnel analysis to shadow user behavior, identify friction points and mitigate adoption risk
Native integrations with CS and CRM to tie product investments to bookings, retention, expansion